Last Updated: 2/9/2025

Hellenic Glamor Holding (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website or services. It is designed to provide transparency and ensure compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

1. Data We Collect

We may collect and process the following types of data about you when you interact with us through our website or services.

a. Information You Provide Directly

  • Contact Information: Name, email address, phone number, and mailing address entered through contact forms or correspondence.
  • Employment Data: CVs, qualifications, and related information, if submitting a job application.
  • Service Requests: Details shared about your requirements to allow us to provide quotes or consultations.

b. Information We Collect Automatically

  • Technical Data: IP address, browser type, device information, and access times.
  • Usage Data: Pages visited, time spent on the website, and click patterns.
  • Cookies: Information collected via cookies and similar technologies to improve your user experience (see our Cookie Policy below).

c. Information from Third Parties

We may receive data from third parties, such as recruitment platforms, or analytics providers if you engage with us through external sources.

2. How We Use Your Information

We use your personal data for the following purposes:

a. To Deliver Our Services

  • Manage service requests and provide tailored solutions for ship management.
  • Facilitate recruitment processes for job applicants.

b. For Communication and Marketing

  • Respond to inquiries or requests submitted through the contact form.
  • Send updates, promotional materials, or newsletters with your consent.

c. To Improve Our Website and Services

  • Track website performance to provide a better online experience.
  • Detect and troubleshoot technical issues.

d. Legal Obligations

  • Comply with applicable laws, regulations, and legal processes.
  • Maintain records for tax, auditing, or business operations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information as follows:

  • Service Providers: Third-party partners that assist with technical support, IT infrastructure, or recruitment services.
  • Legal Requirements: Authorities or regulators if required by law or to protect our legal rights.
  • Business Transfers: If we merge, sell, or transfer part of our company, personal data may be shared with the acquiring organization.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above or as required by law. When data is no longer needed, we securely delete or anonymize it.

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed as 100% secure. We encourage you to protect your information by using secure connections and keeping passwords confidential.

6. Your Rights

Under applicable laws, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request correction of inaccuracies in your data.
  • Deletion: Request deletion of your data where applicable.
  • Restriction: Restrict processing of your data under certain circumstances.
  • Portability: Request that we transfer your data to another organization.
  • Objection: Object to processing for direct marketing or certain legitimate interests.

To exercise your rights, please contact us using the details provided below. We may request proof of identity before fulfilling your request.

7. International Data Transfers

If you are located outside of the regions where we operate (e.g., Europe, UAE, Lebanon), your data may be transferred and stored in other jurisdictions. We ensure adequate safeguards are in place to protect your data during such transfers, including adherence to GDPR-approved mechanisms.

8. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, personalize content, and analyze site traffic. By continuing to browse the site, you consent to our use of cookies. You can manage your cookie preferences in your browser settings. For details, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to external websites. We cannot be held responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted here with the updated effective date. We encourage you to review the policy periodically to stay informed about how we protect your data.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Hellenic Glamor Holding

  • Email: info@hellenicglamor.com
  • Phone: +961 81 544335
  • Address (Global Offices):
    • Greece: Trikoupi Charilaou 1, 18 536, 1st Floor, Piraeus, Greece
    • Lebanon: Byblos Souks, Street 100, Building 146, 2nd Floor, Byblos, Lebanon
    • Dubai: Office No. 504, Ahli House 1, Amman St., Al Nahda 2, Dubai, UAE